Cookie Policy

Last updated: 1 May 2025

This Cookie Policy explains how Jambo Tax ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website https://www.jambotax.co.ke. It explains what these technologies are, why we use them, and your rights to control our use of them.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites function efficiently and provide information to the site owners for improved user experience and performance analysis.

Why We Use Cookies

We use cookies to:

Ensure the website works correctly and securely
Remember your preferences and settings (e.g. language, region)
Improve website performance and load times
Track how users interact with our pages (analytics)
Enable secure user sessions, such as during service ordering or payment processes

Types of Cookies We Use

Strictly Necessary Cookies: These are essential to navigate the site and use its features, such as accessing secure areas.
Performance Cookies: These collect anonymous data on how visitors use the site, such as Google Analytics.
Functional Cookies: These remember choices you make to enhance your experience.
Targeting Cookies: These may be set through our site by advertising partners (not currently used).

Third-Party Cookies

We use services such as Google Analytics, Meta Pixel (Facebook), and embedded media (YouTube videos) which may place cookies on your device. These third-party cookies are governed by their respective privacy and cookie policies.

Your Choices and Control

You can control or delete cookies through your browser settings. Most browsers allow you to:

View what cookies are stored
Block third-party cookies
Clear all cookies when closing the browser

Note: Disabling cookies may affect the functionality of our services, including payments and login sessions.

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our business operations. The updated version will be indicated by an updated “Last Updated” date at the top of this page.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us at:

Email: support@jambotax.co.ke

Phone: +254 702 359 618

Sera ya Vidakuzi

Imesasishwa mwisho: 1 Mei 2025

Sera hii ya Vidakuzi inaeleza jinsi Jambo Tax ("sisi", "kwetu", au "yetu") tunavyotumia vidakuzi na teknolojia zinazofanana kukutambua unapotembelea tovuti yetu https://www.jambotax.co.ke. Inaeleza teknolojia hizi ni nini, kwa nini tunazitumia, na haki zako za kudhibiti matumizi yetu ya teknolojia hizi.

Vidakuzi ni Nini?

Vidakuzi ni faili ndogo za maandishi zinazohifadhiwa kwenye kifaa chako unapotembelea tovuti. Vidakuzi husaidia tovuti kufanya kazi kwa ufanisi na kutoa taarifa kwa wamiliki wa tovuti ili kuboresha uzoefu wa mtumiaji na uchambuzi wa utendaji.

Kwanini Tunatumia Vidakuzi

Tunatumia vidakuzi kwa sababu zifuatazo:

Kuhakikisha tovuti inafanya kazi kwa usahihi na kwa usalama
Kukumbuka mapendeleo na mipangilio yako (mfano: lugha, eneo)
Kuboresha utendaji wa tovuti na muda wa kupakia
Kufuatilia jinsi watumiaji wanavyoshiriki na kurasa zetu (uchambuzi)
Kuwezesha vikao vya watumiaji salama, kama vile wakati wa kuagiza huduma au michakato ya malipo

Aina za Vidakuzi Tunavyotumia

Vidakuzi Muhimu: Hivi ni muhimu kwa kuvinjari tovuti na kutumia vipengele vyake, kama kufikia maeneo salama.
Vidakuzi vya Utendaji: Hivi hukusanya data isiyojulikana kuhusu jinsi wageni wanavyotumia tovuti, kama Google Analytics.
Vidakuzi vya Kazi: Hivi hukumbuka chaguo unazofanya ili kuboresha uzoefu wako.
Vidakuzi vya Kulenga: Hivi vinaweza kuwekwa kupitia tovuti yetu na washirika wa matangazo (kwa sasa havitumiki).

Vidakuzi vya Watu wa Tatu

Tunatumia huduma kama Google Analytics, Meta Pixel (Facebook), na media iliyopachikwa (video za YouTube) ambazo zinaweza kuweka vidakuzi kwenye kifaa chako. Vidakuzi hivi vya watu wa tatu vinadhibitiwa na sera zao za faragha na vidakuzi.

Chaguo na Udhibiti Wako

Unaweza kudhibiti au kufuta vidakuzi kupitia mipangilio ya kivinjari chako. Vivinjari vingi hukuruhusu:

Kuangalia vidakuzi vilivyohifadhiwa
Kuzuia vidakuzi vya watu wa tatu
Kufuta vidakuzi vyote unapofunga kivinjari

Kumbuka: Kuzima vidakuzi kunaweza kuathiri utendaji wa huduma zetu, ikiwa ni pamoja na malipo na vipindi vya kuingia.

Sasisho la Sera Hii

Tunaweza kusasisha Sera hii ya Vidakuzi ili kuonyesha mabadiliko ya teknolojia, sheria, au shughuli zetu za biashara. Toleo lililosasishwa litaonyeshwa na tarehe ya "Imesasishwa Mwisho" juu ya ukurasa huu.

Wasiliana Nasi

Ikiwa una maswali yoyote kuhusu matumizi yetu ya vidakuzi au sera hii, tafadhali wasiliana nasi kupitia:

Barua pepe: support@jambotax.co.ke

Simu: +254 702 359 618